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Koons Ford of Baltimore Sales Reviews

  • 6970 Security Blvd
  • Baltimore, MD 21244 (map)
  • Chat with Dealer
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Sales Rating Very Good Dealership!!! Written by langleyA on 09/10/13 10:35:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was interested in a new 2014 Ford Mustang, shop around for months. I used my AAA car buying service, Koons of Baltimore contacted me with a very attractive price quote; sales rep by the name of Mark R. contacted me and the process went well; he was very professional and great, no problems at all. ...
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Sales Rating above and beyond Written by disapointed9 on 01/22/13 12:55:19 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The people at Koons Ford go above and beyond to make sure the customer is satisfied. The sales person delivered the vehicle to me. This is just an example of how the dealership goes above and beyond for its customers.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Did NOT wow me Written by cocosua88 on 09/02/12 12:45:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My brother and I were shopping for our first cars, and we both wanted to buy Ford Fiesta. On my initial visit, we did the test drive and quotes for final prices. On second visit, the salesman I spoke to was not available, and he told me it would take me 'few minutes'. I waited for 'one hour' and had...
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Sales Rating Almost if not FRAUD Written by djh21122 on 12/11/11 07:58:18 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Trade in values are insulting (33% of Keeley Blue Book bottom). Dealership does not believe internet quotes are fully binding, they will nail you with other charges, no matter what. Overall the deal at dealership took 4-6 hours for cash transaction (just sit and wait). Push financing over and over a...
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Comments (1)
Sales Rating Great Experience Written by DrGlucz on 12/19/08 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought a brand new Focus from Koons Ford of Baltimore. No hassle, no games, no gimmicks. Went to CarMax first to get my car appraised, and Koons' appraisal was $500 higher. Would highly recommend. Their finance guy in particular Steve is awesome!
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