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Koons Ford of Baltimore Sales Reviews

  • 6970 Security Blvd
  • Baltimore, MD 21244 (map)
  • Chat with Dealer
Sales Rating: Updated! (Previously 1.0 Star Rating)

above and beyond Updated!

Written by disapointed9 on 01/22/13 12:55:19 PM PST
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

Updated!(01/25/13 02:45 PM PST)- The people at Koons Ford go above and beyond to make sure the customer is satisfied. The sales person delivered the vehicle to me. This is just an example of how the dealership goes above and beyond for its customers.

Original Review - Im disappointed in the sales of this vehicle. I doubt i will ever go back. When I received my vehicle I only received one key. I requested a second key, and was told there was not enough profit to get a second key. If i wanted a second key i would have to buy it from them for $200. Good thing the car came with all four tires or I'm sure they would have charged me for the "extra" tire. I am extreamly disapointed They expected me to go to them and buy the second key for $200.00. Just make sure you go in with a list of EVERYTHING you expect.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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