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Jerry's Scion Service Reviews

  • 8001 Belair Rd
  • Baltimore, MD 21236 (map)
  • (866) 968-2366
  • Chat with Dealer
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Service Rating Unfair business practices and charges By Bmore2014 on 04/09/14 09:36:09 AM PDT
Recommend this dealer? No

There is unfair business practices and customer service within Jerry's Toyota in Baltimore, Maryland. They are out just to rip off customers with charging for unnecessary repairs they never performed. They also have a long waiting period. The technicians and Service Advisors are in cohorts to reach ...
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Dealer Response

We value our customers and their loyalty is very important to us. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Geoff Blakely Service Manager

All Comments (1)
Service Rating Excellent Experience By hhuster87 on 07/22/13 07:18:36 AM PDT
Recommend this dealer? Yes

The service staff was very nice and the service was completed on time and everything was taken care of. I was greeted when I arrived by the friendly staff and everything was explained to me prior to me leaving. I was extremely please with my experience and will definitely return.
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Service Rating Great Customer Service By mwarren5 on 07/20/13 11:18:34 AM PDT
Recommend this dealer? Yes

Service there is always a joy. Never have to go back to get things re-fixed; it is always right the first time. They put the customer first, great communication, fair prices, flexibility with drop off/pick up. They never try to make unnecessary repairs; they've talked me out of unnecessary service i...
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