Heritage Volkswagen Parkville Sales Reviews
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Heritage Volkswagen Parkville Sales Reviews

  • 9215 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 709-4382
  • Chat with Dealer

Sales Reviews

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Sales Rating 2016 gti Written by Teddy629 on 05/08/16 09:34:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Received a call from Melissa Cole at Heritage VW after looking for one on here. I told her which package gti I wanted along with a prefered color and she called me back to setup an appointment to come test drive it. Her and her sales manager worked very hard with the banks to get me approved bc my c...
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Comments (1)
Sales Rating Melissa Cole was amazing! Written by tster828 on 05/06/16 05:16:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was the first time I picked out a new vehicle in years! Melissa made this experience a positive one from start to finish. I never felt pressured, her knowledge about VW's is extensive (as well as her knowledge about other competitors) and she took the time to listen & understand what was impor...
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Comments (1)
Sales Rating Used GTI Written by tombodanks on 04/07/16 02:15:59 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently bought a Certified Pre-Owned GTI from Heritage VW in Parkville. The staff were VERY knowledgeable about the VW brand and cars. The entire time I felt like they genuinely made an effort to satisfy my wants and needs. They were happy to negotiate to a price point in which I was comfortable. A...
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Dealer Response

Thank you for taking the time to review us! Heritage Volkswagen Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer ... Read more

All Comments (1)
Sales Rating Non-stressful Written by newbeetleowner on 03/16/16 09:05:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Had a great experience with this dealer last night. Bought a used 2013 Volkswagen Beetle with very low miles. Only issue I had was that by the time I got to see the car, I had gone through three or four different sales people via website, email, phone then in person. Ended up with a great sales g...
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Dealer Response

Thank you for your complimentary feedback of Heritage Volkswagen Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we w... Read more

All Comments (1)
Sales Rating [non-permissible content removed] Written by jeisenm on 12/27/15 09:23:08 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

we bought a 2013 used ford escape from the used car dealer on Harford rd. They have a separate building for used cars, but the salesmen also sell for Chrysler-Plymouth. We settled on the Escape priced at $15500. When we started to negotiate price, the salesman shut up and the sales manager took ...
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