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Heritage Volkswagen Parkville Sales Reviews

  • 9215 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 709-4382
  • Chat with Dealer
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Sales Rating Great Pre-Owned Sales Experience Written by sirkusrock on 09/23/14 06:21:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchase a 2011 Ford Edge from the Pre-Owned sales department and I had a fantastic experience from start to finish. My sales rep Robert and the rest of his crew up to the finance and management were truly a pleasure to work with. They were honest, down to earth, and worked with me on eve...
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Sales Rating Fantastic Car Buying Experience Written by rkde555 on 12/23/13 11:00:49 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am so happy I dealt with Heritage VW. They were not pushy, but followed up appropriately to let me know they wanted my business. When my local dealer in DE didn't offer me the price I wanted, I went to Heritage VW in Parkville and they made it happen! Everyone was friendly and professional. They w...
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Dealer Response

Heritage Volkswagen Parkville appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new car for a checkup! Thank you again rkde555 for the highly praised feedbac... Read more

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Sales Rating Great sales experience Written by lisaf01 on 10/15/13 07:15:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After an awful experience at the Alexandria VW over the weekend, I was thrilled by how professional the sales and finance teams were at Heritage Parkville. I spoke with Jake C. twice by phone before I came in and he took the time to answer all of my questions. The car I was interested in was washed ...
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Dealer Response

Thank you Lisa for taking the time to review us! Heritage Volkswagen Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good cust... Read more

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Sales Rating Above and beyond Written by janet68 on 09/09/13 11:21:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ron M. went beyond all expectations when he delivered a truck 300 miles one way, just to make it happen. I am so pleased with the service we have received. I was skeptical about buying a truck over the internet and phone, but the truck was everything he said it would be.
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Dealer Response

Heritage Volkswagen is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new truck. It was our pleasure assisting you in selecting the perf... Read more

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Sales Rating Easy experience! Written by TDIconvert on 08/26/13 11:50:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I test drove a Jetta and Golf TDI, wasn't hassled to buy either - the following week I received a follow-up courtesy e-mail from the sales consultant Jacob C. He didn't pressure me, but made himself available to help. I had already decided to go with the Golf and he found me the exact color I wanted...
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