Maryland Dealerships - Heritage Chrysler Jeep Dodge Ram Parkville of Baltimore Maryland
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Heritage Chrysler Jeep Dodge Ram Parkville Sales Reviews

  • 9219 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 484-7612
  • Chat with Dealer

Sales Reviews

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Sales Rating Efficient, Easy, and Precise Written by Aubrey897 on 04/19/15 08:47:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Heritage Dealership has impeccable customer service and makes sure to best fit your needs with the car you are looking for. They offer a wide selection of cars and are one of the first to get new releases and vehicles when they first come out. Our car salesman Shawn Jeffries made our purchase easy a...
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Dealer Response

Hello Aubrey897, Heritage Chrysler Jeep Dodge RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when weve succeeded. I w... Read more

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Sales Rating LIES LIES LIES Written by DBOZ on 04/14/15 01:39:52 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Horrible/terrible truck buying experience. The salesman and two sales managers promised me dealer cost for two add-on items when I agreed to purchased a certified used truck from Heritage Dodge in Parkville Maryland. They quoted me a price and we worked it into the sale of the truck. The items we...
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Dealer Response

Thank you for your feedback. As when we spoke, the price of the accessories and installation that was charged was the same cost that our new or pre-owned departments pay when having those same items installed. I did offer a goodwill rebate of 10% which is bein... Read more

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Sales Rating New 2015 VW Golf!! Written by saffron817 on 04/08/15 07:11:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I dealt with the sales representative David Gula. He was professional and very down to Earth. He got me a great deal on the car I wanted, even though I was upside down in my lease. Would shop with this dealership the next time I buy a Volkswagen!!
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Dealer Response

Heritage Chrysler Jeep Dodge Ram Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Volkswagen. It was our pleasure assis... Read more

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Sales Rating id rather have my old car back Written by britneyfan911 on 01/29/15 08:05:53 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

ALSO, i clearly asked before buying this car if i could view text messages and if my album artwork on my iphone would show up on the screen, and i was told YES! come to find out this system isnt formatted to do so! also this car should have came with the premium carpets inside and i was wondering ye...
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Dealer Response

Hi britneyfan911, Thank you for giving me the opportunity to address your concerns personally. Im glad we were able to redo your transaction on a brand new 2015 Dart at terms that were favorable to you. Based on our meeting the night you took delivery of y... Read more

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Sales Rating Great Dealership Written by towsonres on 12/30/14 03:41:18 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I can not say enough good things about this dealership. My salesman Chad was knowledgeable and a great personality. I had numerous troubles with my new Jeep (no fault of the dealership) and they made it right by swapping out the vehicle with a new one. They stand behind their product and will mak...
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Dealer Response

Heritage Chrysler Jeep Dodge Ram Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Chad was able to assist you with your new Jeep purchase. As you settle in to your new vehicle not hesitate to stop b... Read more

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