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Heritage Chrysler Jeep Dodge Ram Parkville Sales Reviews

  • 9219 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 484-7612
  • Chat with Dealer
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Sales Rating Not a good dealership! Written by lynnanne9 on 07/09/14 01:29:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I looked at a Jeep last night for my daughter. It was not inspected by service department so we could not test drive the vehicle. Bruce F, the salesman we were working with promised to put a rush on the inspection and call us the next morning. Around noon he called and said we needed to get there wi...
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Dealer Response

Lynnanne9, Thanks for sharing your feedback. The 2007 Liberty with 69,000 miles on it is currently still available. Bruce did push to get the vehicle ready for you and in the meantime another customer inquired that they were trying to get out of work early to... Read more

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Sales Rating Straightforward, no fancy talk, honest representation Written by jlronning on 06/19/14 04:05:39 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a pre-owned pickup truck; was referred through USAA car buying service, very glad to find a good dealer so close to home. USAA rated the truck as a very good buy and that seems to be the case, as the dealer relies on high volume with low markup.
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Sales Rating CC Rider - excellent salesperson and dealership Written by KenVWcc on 06/02/14 06:32:38 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Saw the vehicle of choice on their web site- 2014 VW CC R Line. Price was excellent (I researched the market) and trade in was in line with KBB. Zero coercion. Shawn the salesman is straightforward (what I want) and does not try to steer you to other more expensive alternatives. Superlative experien...
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Sales Rating VW Purchase Written by NewVW_Owner on 05/22/14 05:16:39 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I cannot say enought to describe the excellent support I received from Mr. Steve K when I was looking to replace my car. He was very informative and not pushy at all. I now have a new VW Jetta that I couldn't be happier with.
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Sales Rating Sales review/Satisfaction of salesperson Written by JoeCraig on 03/24/14 05:54:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just want to express my sincerest thanks to Heritage and to my salesperson, Ms. Nancy F. Ms. F., from the very beginning, was friendly, knowledgeable and an expert in her field. I wasn't sure that I wanted to invest in a new vehicle at this time; however, it was the best time ever. I wanted to tak...
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Dealer Response

Thank you JoeCraig for taking the time to review us! Heritage Chrysler Jeep Dodge Ram Parkville Sales strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exe... Read more

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