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Heritage Chrysler Jeep Dodge Ram Parkville Sales Reviews

  • 9219 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 484-7612
  • Chat with Dealer
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Sales Rating Wonderful Experience Written by ilovemyjeep14 on 07/30/14 07:57:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a 2014 Jeep Cherokee Limited 4x4 from Heritage Chrysler Jeep Dodge Ram in Parkville. I was very pleased with the treatment I received from all of the staff. My main salesman was Jim D, who helped find the perfect model for the features I wanted. We were able to go over multiple ...
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Dealer Response

Thank you for your heartfelt response! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jim D. lead you to your new 2014 Jeep Cherokee Limited 4x4, and we will certainly share your feedbac... Read more

All Comments (1)
Sales Rating crappy experience Written by purplereign1 on 07/12/14 09:16:51 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

bought a 2011 jeep liberty about a month ago from robert a. we bought it on a rainy night so we couldnt really look into detail the exterior of the car. (our fault) about a week after i bought it there was a ticking kind of noise in the engine, took it to the dealer they said it was nothing major. o...
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Sales Rating Not a good dealership! Written by lynnanne9 on 07/09/14 01:29:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I looked at a Jeep last night for my daughter. It was not inspected by service department so we could not test drive the vehicle. Bruce F, the salesman we were working with promised to put a rush on the inspection and call us the next morning. Around noon he called and said we needed to get there wi...
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Dealer Response

Lynnanne9, Thanks for sharing your feedback. The 2007 Liberty with 69,000 miles on it is currently still available. Bruce did push to get the vehicle ready for you and in the meantime another customer inquired that they were trying to get out of work early to... Read more

All Comments (1)
Sales Rating Straightforward, no fancy talk, honest representation Written by jlronning on 06/19/14 04:05:39 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a pre-owned pickup truck; was referred through USAA car buying service, very glad to find a good dealer so close to home. USAA rated the truck as a very good buy and that seems to be the case, as the dealer relies on high volume with low markup.
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Sales Rating CC Rider - excellent salesperson and dealership Written by KenVWcc on 06/02/14 06:32:38 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Saw the vehicle of choice on their web site- 2014 VW CC R Line. Price was excellent (I researched the market) and trade in was in line with KBB. Zero coercion. Shawn the salesman is straightforward (what I want) and does not try to steer you to other more expensive alternatives. Superlative experien...
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