Shawn J. was a everything I expect in a car salesman. Engaging, funny, upbeat, and a schmoozer but not overbearing. I got a good deal on a 2013 Jeep with a little haggling but not too much. The dealership as a building could definitely be updated. The customer service was great when I was purchasing the Jeep, however, a few weeks after I bought the Jeep I attempted to get some add-on parts installed and the customer service was not as accomodating but they did finally get me in there. Over all I had a good experience at Heritage!
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