Print | Edit this listing

Bob Bell Kia of Essex Sales Reviews

  • 7900 Eastern Ave
  • Baltimore, MD 21224 (map)
  • Chat with Dealer
Sort By:
Sales Rating Classic Bait-and-switch Written by scotty36 on 6/7/11 8:50:19 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I found a posting on cars.com, requested information via email and was called by an employee who said the car was ready today. I showed up to the dealer this afternoon and the car was sold four days prior, despite the listing still being online and the dealership verbally telling me the car was avai...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Poor experience with Bob Bell KIA Written by litz on 2/22/11 9:51:49 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I was contacted by their internet dept. after I received a price from USAA buying services. I was told that they had the exact car I was looking for and they would honor the price. I drove one hour to the dealer and when I got there they said that there was a glitch in the system and they did not ha...
Read the full review

Sales Rating EXCELLENT PRICE AND FRIENDLY SERVICE !! Written by joltinjoeyd on 12/20/10 5:54:34 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2011 Kia Sorento from Bob Bell on 11/30/2010 and am extremely pleased with the experience. First, Bob Bell beat the next lowest price by $700, even though the other dealer "assured" me that it was probably a bait and switch because the price was so low. Bob Bell Sales Manager Corey D...
Read the full review

Sales Rating Very Disappointed Written by disappointed35 on 6/26/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Bought a brand new vehicle. Went to dealership after several pleasant conversations with internet sales staff. Explained when we got there and were shunted to regular sales person, that since the car on the lot didn't have all the extras we wanted, we'd wait until it was loaded up before taking it. ...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Help