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BMW of Catonsville Service Reviews

  • 6700 Baltimore National Pike
  • Baltimore, MD 21228 (map)
  • (888) 471-5294
  • Chat with Dealer
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Service Rating Always a pleasant experience By neurace1 on 02/03/14 05:43:32 AM PST
Recommend this dealer? Yes

I've owned quite a few BMW's so I've been going to this service center for quite a few years. Customer service is always top notch. Jamie is a real asset to the dealership. She always provides the professionalism and service that one would expect when representing a brand like BMW.
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Service Rating Russel BMW service department By peripherique on 01/16/14 04:14:00 AM PST
Recommend this dealer? Yes

I have been going to Russel BMW for 14yrs so obviously I am very satisfied with the service provided there. All the employees are very courteous & get the job done. The service department also has extended hours.
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Service Rating Quality Treatment By gamble3 on 01/15/14 02:05:22 PM PST
Recommend this dealer? Yes

I have been very impressed with the level of service that I have received when doing business at Russell BMW Route 40. From the time I pull in I have been greeted with respect and kindness. My service professional has been Mel and he has made me feel very comfortable and confident that BMW is going ...
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Service Rating Quality Treatment By gamble3 on 01/15/14 02:05:21 PM PST
Recommend this dealer? Yes

I have been very impressed with the level of service that I have received when doing business at Russell BMW Route 40. From the time I pull in I have been greeted with respect and kindness. My service professional has been Mel and he has made me feel very comfortable and confident that BMW is going ...
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Service Rating Service By MrsBMW11 on 01/13/14 06:04:00 AM PST
Recommend this dealer? Yes

I love Russel BMW. They are very friendly and helpful. And they are very close to my home. I recieved a call to let me know what was wrong with my car and another call to let me know that my car was ready to be picked up.
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