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BMW of Catonsville Sales Reviews

  • 6700 Baltimore National Pike
  • Baltimore, MD 21228 (map)
  • (888) 471-5294
  • Chat with Dealer
Sales Rating:

Great customer service

Written by wellcaraft on 04/28/14 05:10:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

While I have not been able to make the trip down to the site as of yet, I have had several phone and email conversations with Tom E, of dealership and have nothing but praise for him. No matter when I call or how many times I do, he is always courteous and give me the time I feel I need. We have been discussing both new and used vehicles. My problem is that I am not sure as to what model I would like, and Tom has been very understanding and hasn't stopped taking my calls!! Good guy and an asset to the team.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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