Sheehy Lexus of Annapolis Service Reviews - 163017
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Sheehy Lexus of Annapolis Service Reviews

  • 121 Ferguson Rd
  • Annapolis, MD 21409 (map)
  • (877) 932-8110
  • Chat with Dealer
  • Awarded in 2014, 2015
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Service Rating:

Great service, wonderful attitude

Written by jhpemp on 03/04/10 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I took my 2006 Lexus LS430 in for a few minor warranty repairs and a 40K service. The entire staff was courteous and prompt. The service writer (Scott) was helpful and knowledgeable, and called me when promised. They gave me a loaner with very little hassle, and were very accommodating when my schedule would not allow me to pickup my car the day it was ready. This was the best service from a car dealer I have ever experienced. This includes other Lexus, BMW and Mercedes dealers. I even got a good cup of coffee and a bagel from their customer cafe, which was complimentary, clean and well run . The car was delivered out front before I had paid the bill, and was cleaned and waxed. I will drive the extra mileage in the future, as this dealer actually delivers the "Lexus" experience we were all promised!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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