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Mercedes-Benz of Annapolis Service Reviews

  • 324 Sixth St
  • Annapolis, MD 21403 (map)
  • (888) 928-0968
  • Chat with Dealer
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Service Rating Great service By fleeced on 02/05/14 02:48:32 PM PST
Recommend this dealer? Yes

Chuck L.----a professional class act. Great service, wonderful facility. I'll be back.
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Dealer Response

Greetings Chuck! Thank you for stopping by Mercedes-Benz of Annapolis. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating [non-permissible content removed] By recep on 05/06/12 06:52:50 PM PDT
Recommend this dealer? No

I took my sl 550 to them with full tank picked up 10 days later,realized fuel tank was completly empty,warning light on,checked the mileage,realized some one drove my car 244 miles.They were first in denial but then after better business bureau investigation they admitted but then come out with excu...
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Dealer Response

Upon top management learning about this incident on 6/4/12 through the customer’s posting on this site, we began a complete investigation. It appears that a rogue employee, now former employee, acted outside of the scope of his employment. Immediately upon c... Read more

All Comments (1)
Service Rating Good First Impression By earner on 04/26/12 08:48:38 AM PDT
Recommend this dealer? Yes

I had experienced a "Check Engine' light.I usually drive to the dealer from whom I purchased the car, HBL in Tysons Corner but this was potentially serious. MB of Annapolis was great. The Receptionist who took my call was courteous and very helpful. Kevin Smith, my advisor, did a great job of gettin...
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Service Rating Customer Service By aldemc on 08/26/09 12:00:00 AM PDT
Recommend this dealer? No

I brought a 2004 MB , very nice car and even a better ride and brought the perminum warranty to cover all repairs 5 years/100,000 miles. The car came with after market tires on it (size 20') . My first visit was for the service A light indicator. Did not know what that was all about so I took it in ...
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