Koons Ford of Annapolis Service Reviews
ADVERTISEMENT
Print | Edit this listing

Koons Ford of Annapolis Service Reviews

  • 2540 Riva Rd
  • Annapolis, MD 21401 (map)
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Great work. By TheMick22 on 06/28/16 07:47:35 AM PDT
Recommend this dealer? Yes

The service personnel were extremely helpful. Offering me a car wash, making me comfortable, and the service was completed faster than they estimated! I purchased my last Mustang from Koon's in 2009 and did not have some pleasant experiences with the service department back then. It seems some of...
Read the full review

Service Rating nice waiting room. By brush242 on 06/17/16 11:27:37 PM PDT
Recommend this dealer? Yes

all of the people at koons are great, this time it was andy & dusty who answered all of my questions.
Read the full review

Service Rating 2011 Ford Escape By phorton3 on 06/16/16 10:15:48 AM PDT
Recommend this dealer? Yes

Several things noted and most was preventive maintenance that would have been very costly at a time you need to rely on your auto.
Read the full review

Service Rating Check your call logs By Dismayed93 on 06/01/16 04:25:47 PM PDT
Recommend this dealer? No

The service technician indicated that he received authorization for work to be completed but he did not call for authorization. When presented with telephone logs for the day, the service manager refused to acknowledge that a mistake had been made, instead he made derogatory accusations about the cu...
Read the full review

Service Rating April Service By nlgagnon on 05/18/16 02:17:39 PM PDT
Recommend this dealer? Yes

My experience with the dealership was fine. My issue had more to do with the part for my new car that was on back order for an extended period of time. There were obviously issues with this part and I remain nervous that the car will die on me again.
Read the full review

ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT