Koons Ford of Annapolis Service Reviews
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Koons Ford of Annapolis Service Reviews

  • 2540 Riva Rd
  • Annapolis, MD 21401 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Service department, service rep are excellent By Caroljj8 on 09/02/16 05:16:20 PM PDT
Recommend this dealer? Yes

Purchased my 2010 F250 from this dealer and have taken to the dealership for all maintenance and necessary repairs. I was happy with the purchase...price and sales service. I am most pleased with the service rep, Mike Treas, who has provided outstanding service.
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Service Rating August 29 Service Appointment By DianneS91 on 09/02/16 05:59:34 AM PDT
Recommend this dealer? Yes

As usual Jody in the service department was great. He even called Enterprise Rental to let them know I arrived for them to come pick me up. He called the next day when my car was fixed and ready for pick-up, and when I arrived he explained what the problem was and what was done to fix the problem.
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Service Rating Bait and Switch Appointment By broderman on 08/20/16 04:17:00 PM PDT
Recommend this dealer? No

I made an appointment for service a week in advance. When I arrived at 8:00am, the service manager, before having anyone look at my vehicle, told me that my vehicle would not be serviced and available until COB the next day due to "other work that had not been completed." I was extremely unhappy. W...
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Service Rating Great service By carrieroot on 07/29/16 11:25:47 AM PDT
Recommend this dealer? Yes

Everyone at Koons Ford Annapolis in the Service Department is polite, kind and service-minded
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Service Rating Excellent service By Froggy6424 on 07/13/16 04:40:47 AM PDT
Recommend this dealer? Yes

They go the extra mile to satisfy the customer to make the customer happy and the estimate was right on the money
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