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Koons Ford of Annapolis Sales Reviews

  • 2540 Riva Rd
  • Annapolis, MD 21401 (map)
  • Chat with Dealer
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Sales Rating Used Dodge Ram Written by eddiem325 on 04/05/14 10:18:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was looking for a big truck to use for camping , boating and home improvement runs. I wasn't too picky except for my price. I went in looking for a Ford. After going over pricing I didn't think I was going to get into a new truck. One of the supervisors/managers Julie W recommended going used whic...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating An Excellent Experience Written by gbarber on 11/23/11 09:19:02 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales and management personnel were excellent. Very happy with the car and the buying experience!
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Sales Rating BUYER BEWARE! DID NOT HONOR ADVERTISED PRICE, SOLD CAR WITH BODY DAMAGE Written by nevergotokoons on 04/05/11 11:22:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They misled my sister on price by charging her over the advertised price (not tax & tags) and passed off a car with body damage. When we went to them to resolve issues, they said that the extra cost was for MSI Fees although these fees were never discussed during the sales process or shown on the sa...
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Sales Rating Great Experience Written by jrickman68 on 10/24/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great experience purchasing a vehicle for my daughter. We found an Escape Hybrid on their website and called in to inquire about the availability. I spoke with Mr. John and scheduled an appointment to test drive. He was a pleasure to work with and was very knowledgeable about the vehicle, even more ...
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Sales Rating Don't Even Waste Your Time Written by grayford on 02/26/09 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

There is no point in even contacting this dealership as they can't even confirm if their vehicles are actually on their lot or what the price is. You will be highly disapointed in the lack of customer service or care they have to offer. They believe they are doing you the favor by selling you the ca...
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