Print | Edit this listing

BMW of Annapolis Service Reviews

  • 31 Old Mill Bottom Rd N
  • Annapolis, MD 21409 (map)
  • (888) 882-0813
  • Chat with Dealer
Sort By:
Service Rating POOR Customer Service - Don't waste your time! By BMWChick11 on 10/17/14 03:09:06 PM PDT
Recommend this dealer? No

First off, I am not shocked at all the negative reviews for this dealership but I am shocked that things haven't been addressed on their end yet. After moving to the area about 2 years ago, I needed to take my BMW in for service and decided to take it to BMW of Annapolis because it was the closest ...
Read the full review

Dealer Response

10/20/2014 Thank you for your feedback, Sheri. I appreciate you letting me know about your past service experiences and I apologize it was anything but satisfactory. If you provide me with a little more information, I'd be more than happy to see if we can do ... Read more

All Comments (1)
Service Rating Dealer put 16 quarts of oil in X5 - Damages Priceless By Melz74 on 11/01/13 04:14:50 PM PDT
Recommend this dealer? No

Dealer serviced my oil change, 2 wks later, car smoking and certified bmw local mechanic who didn't know who serviced my car last showed me that I had 16 quarts of oil in my car because whoever serviced it last didn't change the oil, they just added more. Oil overage blew gaskets and more, had to pa...
Read the full review

Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Bad experience By canz on 11/01/08 12:00:00 AM PDT
Recommend this dealer? No

Took my 328 in for the routine 60K service. Was told that a number of things were wrong, and the repairs would be $4000! The "problems" were suspicious--oil pan gasket, valve cover gasket, spark plug wires--all classic scam items. So I pulled the car and took it to another dealer for the 60K. I spec...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411