Annapolis Volvo Sales Reviews Dealerships
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Annapolis Volvo Sales Reviews

  • 333 Buschs Frontage Rd
  • Annapolis, MD 21409 (map)
  • (888) 627-4640
  • Chat with Dealer
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Sales Reviews

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Sales Rating Issues with Sales, Service and Parts Departments Written by jeffm007123 on 01/02/15 06:00:59 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

In the last 3 months, I've had bad experience in Sales, Service, and Parts at Annapolis Volvo. I recommend Herb Gordon Volvo in Silver Spring or Don Beyer in Falls Church as alternatives. Sales: My wife and I were ready to replace our 2004 XC70 (220K miles) and got what we thought was a good deal...
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Dealer Response

Sorry for the experience Jeff. Looks like we will have to evaluate a few things in the Parts Department. We will be discussing this in the next Manager meeting with the Vice President. Also sorry we couldn't make it right when you tried to purchase a XC70. The... Read more

All Comments (1)
Sales Rating Great Job Written by busterbrown3 on 09/26/14 10:01:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a Certified XC60 after looking around online. Had the best selection of Certified cars but they sold out quickly when I would call on them. Everyone was friendly and eager to help me even if I wasn't their customer. Definitely a place to buy a Volvo. Thanks guys- Dr Brown
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Sales Rating Not so good Written by Sjstffrd0505 on 06/22/14 01:05:31 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I am about an hour and a half from this dealership. Contacted this dealership several weeks ago about a particular car listed online. They responded and car didn't have an option I wanted. I responded, fully describing the car I wanted and saying if one came on lot let me know. They responded great....
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Dealer Response

Sorry for the poor experience you had with us. We should have recommended putting a deposit down on a vehicle if it was rare and you were traveling from a long distance away. This can happen with pre-owned vehicles since they are unlike new cars, with each one... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating They don't care "Beware" Written by bill_brac on 12/15/11 06:01:48 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I contacted this dealership and even had email correspondence with them. They told me they would return my call in 30 min. with a price, but it never happened. I called them several times over the next few days, and still no call back. I even wrote the sales manager, and he never responded. Perhaps ...
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Sales Rating Poor Titling Practices Result in Increased Fees Written by dissatisfied9 on 06/08/11 04:07:13 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Volvo Annapolis provides customers purchasing a used vehicle with a 60 day temp tag in order to complete titling out of state. This is fortunate since it takes their Titling section 30! days to provide the customer with the documentation. By that time however, the purchaser is then obliged to pay in...
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Dealer Response

This is unfortunate and we are sorry. We issue a 60 day temporary tag instead of the standard 30 day for customers doing their own title work because it can take us longer than expected to attain the necessary documents and correct title to send out. Sorry for... Read more

All Comments (1)
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