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Bill Dodge Kia Service Reviews

  • 3 Saunders Way
  • Westbrook, ME 04092 (map)
  • (888) 470-4086
  • Chat with Dealer
Service Rating:

**** You need to Know People ******

Written by seaworthy2 on 05/19/12 08:55:38 PM PDT
Recommend this dealer? No

Review of Bill Dodge Auto Group: KIA of Westbrook , Maine * As any dealership they sell good new and use car's ( BUT ) I went back to the Kia Dealer when I gut home From Cape Cod on 5-14-2012 , and told them their KIA shop [non-permissible content removed], OK so your going to pay me the money I had to pay out for ( 2nd. time Repairs ) on the job you should have done the first time ,! (( $40.00 )) 24 day's after you work on my car in your shop that cost me $163.34 work was done on 4-23-2012 ) then felt safe to go to Cape Cod 14 day's later , and I went to Osterville, Mass. on Cape Cod stay a week ,., This is the * 2nd.. time ( for bad work ) in the last * 2 times in your shop , ( and this last time was real bad work ) !,! It was only 17 day's from the time I had work done on my 2005 Kia Amanti at Bill Dodge Auto Group , Kia of Westbrook , Maine ,, in the their shop had winter tire's swap over for my summer tire's that wear already on rims . * Any-way 17 day's later had my car back in a shop in Cape Cod in Mass. (( All lugs on all wheel's were loose on my car !! ?? AS I see it - Kia shop does not care if the work is good or not ,** all lugs on all 4 my wheels were loose , is this good work ?? ( Then they did a 4 wheel Alignment on my car at the same time , but how can you do an Alignment with all 4 wheels that have lose lugs ? ?,, Shame on you: Kia of Westbrook , Maine *Can you see all my 4 wheels coming of my car going down the high-way at: 60 or 70 + mph , going down Rt.295 or RT.I95 , or being in Boston , or on Rt.3 south on the high-way, It could have Kill me and or other's on the road if any one of them came off ! . *My Customer Invoice # is 7569924 if you need to see it ! ! ! All so have my bill from my Service Man in Osterville , Mass. if you need to see that too ! ! **** You need to Know People ****** You make your own call ! * Can all lugs just get loose on all 4 wheel's on a car by them self ?? in only 17 day's ... And being a good guy late them look at my car for a 2nd. time on 5-17-2012 to look at my car over they say its OK , But that is what the Auto man said after he work on my car in Cape Cod on 5-10-2012 ,,..,, I'll never go back to Kia of Westbrook ever but that is me , way see if they can do it a 4th. or 5th.. time !! O did I say they put the wrong oil in my car one time too ! And all the air in all 4 tires wear off not 35 lbs., just little things they do ,., God help us . Gut my car back to day 5-18-2012 ,., at 1:30 PM ,., They said the lugs on the wheels wear loose because of "" rust "" on them some were , "" that is it ? "" O thy did Car Detailing on my car too, I did not ask for this to be done . So this is how thy Resolve my Issues , Come on Kia of Westbrook ! Get Real .


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Not applicable

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