Berlin City Honda of Portland Sales Reviews
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Berlin City Honda of Portland Sales Reviews

  • 255 Maine Mall Rd
  • South Portland, ME 04106 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating WORST EXPERIENCE EVER!!!!!! Written by lwilsonrdh on 07/06/16 05:35:11 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

WORST EXPERIENCE EVER!!! I recently leased a 2016 Honda Civic with Berlin City and I have had nothing but trouble since I drove it off the lot. I have only had the car a little over a month now and I have had to re-sign my contract 4 times because of mess up on their end. The first time I signe...
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Sales Rating WORST EXPERIENCE EVER! Written by lynntoujours on 06/24/16 09:15:38 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The negotiation process went fine. I communicated with the sales man for a week and settled for a Civic, which I love so far. However, when I came to pick up the car on May 14 and went over all the paperwork, the finance manager, Wayne, tried so hard to convince me buy extended warranty, which was a...
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Sales Rating No service after the sale Written by accordcoupe3 on 05/23/15 06:44:57 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They say their process is "easy"- it might be easy but it is also incomplete! Don't expect any customer service after the they get your money. I had three issues with my CPO Honda: old inspection sticker, dirty interior and missing a lug nut on every wheel - but no body seemed to care--all they...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Do not give these guys a phone number Written by jeff281 on 04/16/14 11:50:10 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a Honda Pilot from Berlin in 2011. While buying the care, I gave them my work phone number so they could let me know when the car would be ready. Subsequently, they started badgering me on this number for marketing calls- I repeatedly told them not to call it - now they have sold the number...
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Dealer Response

mjeff281, please know that we apologize for the dealership calls you have received from our agents. It has been addressed. The calls you are receiving for additional warranty or maintenance contracts are not coming from Berlin City. Those calls are generated f... Read more

All Comments (1)
Sales Rating Enough is enough Written by mainer0607 on 04/12/14 12:09:09 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was not going to post anything regarding my experience with this company however today I have reached my breaking point. Initially I worked with several dealerships when researching a new car purchase(Accord V6 EX). When I had inquired at Berlin City about fog lights (which I later found were s...
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