First and foremost, everyday people read/hear bad reviews on how car dealerships are like shark tanks. They feel that they are almost always taken advantage of, even after they've done their research. At Prime Toyota, you will feel relaxed, and walk out with an amazing deal. I went in, ready and waiting to play games. I anticipated a lot of bull and to my surprise, got none. I started the process by filling out a credit application online on their website. A man named Norm followed up with me. He was polite and prompt. I felt like I walked in "knowing" someone. He gave me two other names and lined me up with the best salesperson I could have asked for. Like in many of these other reviews, Chris G. was exceptional! He made me feel completely at ease the entire time I was there. His knowledge was impeccable, and we did only slight negotiating on a trade-in. My good credit combined with a deal they were currently running got me a seriously low APR. I test drove the vehicle and was so impressed by Chris and the rest of the team at Prime Toyota I bought the car within a few hours! I feel satisfied and happy about my purchase. Also, Chris related to us on a personal level, and showed us pictures of his son on his phone. He made us feel like he was a good friend, rather than a shifty sales shark. Bottom line is, Toyotas are awesome and you can find one many places, but Prime is the best. When you go see for yoruself, don't forget, to ask for Chris G.!