Darling's Nissan Sales Reviews - 91680 Dealerships
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Darling's Nissan Sales Reviews

  • 114 Sylvan Rd
  • Bangor, ME 04401 (map)
  • Chat with Dealer
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Sales Rating:

A Good Experience. Salespeople are okay, finance guy is what you expect

Written by mjhart77 on 09/21/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In July 06 I purchased a new Nissan Sentra at Darlings Honda/Nissan/Volvo in Bangor. The salesperson was a pleasant surprise. I was looking for a fuel-efficient, reliable vehicle, and had done a great deal of research prior to even stepping foot on a dealer lot (I had also been looking at the Toyota Camry, Toyota Prius, Mazda 3, Honda Civic as well). Not only did the salesperson not try to talk me into more options, or a Honda Civic (just a couple of rows away on the very same lot... and a couple $k more), but he actually told me that the only real advantage of going with a Honda was the resale value, and that if I was planning on driving the car for a few years, the Sentra was probably a better choice. He didn't even try to push me into paying $500 extra for the "special edition package," which I chose on my own (the Sentra was being remodeled for '07, and the package included alloy wheels, rear spoiler, and rockford fosgate sound system). The sticker price on the car was something like $17,400, but the day after I took the test drive I called them back and asked if they were willing to sell it for the TMV price on Edmunds. The salesman told me he would call me right back, which he did, and he said they would match the TMV price (which was around $14,300-- thanks in part to $2,100 cash back from Nissan, but still $900 less than what I would have paid otherwise). There was absolutely no hassle or negotiation involved... they just said, "Yeah, we'll sell it to you for that." I actually already had financing, but their finance guy called me and said he wanted to at least have a chance to see if he could get me a better deal. I made the mistake of telling him what I was getting for an interest rate... he did in fact call me back with a slightly better rate, but if I had remembered the advice I had read here on Edmunds.com I wouldn't have told him (my guess is he kept a few tenths of a % point on the table to pocket for the dealership, and I may have been able to do slightly better). Even so, I was still happy. The one thing that sucked was having to sit in his office signing all the paperwork and having to listen to him give me the sales pitch for the extended warranty and GAP insurance (funny thing was, as I continued to tell him I wasn't interested, the additional monthly cost of these things continued to go down). I did end up caving on the GAP insurance (costs me only a couple of bucks a month) just due to the rapid rate of depretiation and the fact that I plan on driving the vehicle for the full length of the loan (and then hopefully a year or so). Compared to my experience at Varney's GMC/Pontiac/Mazda, the difference with Darling's was night and day. Let me first say that when I was driving a volkswagen in college, I had awful experiences with the darling's service department, and I was hesitant to actually buy a vehicle from them... but they were by far the most straight forward and hassle free. Varney's looked at me like I was speaking a foreign language when I was talking about Edmunds.com. I spent like 2 hours there looking at a Mazda 3, and when I told them I didn't want to waste any time for either of us negotiating and asked if they could match the TMV price, they made me sit there and wait, only to bring out a piece of paper with the sticker price, plus taxes, doc fee, etc., and said that is what it would cost me to take the car off the lot (I knew all the invoice prices of the options off the top of my head thanks to Edmunds... but they pretended like the info. wasn't accurage). It took several days to get them to budge on the price, and the whole time they acted as if they were doing me a huge favor and losing money on the deal (by the way, they tried to talk me into stepping up into the next trim level). I was home at my parents house for the week to attend my brother's wedding and wanted to roll out of town with a new car, and in all the phone calls it took with Varney's to get a reason


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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