Without being an expert at the process going in, my wife and I chose Northshore to buy our first car as a couple. I called first and spoke with Dinah; she never tried to steer me toward or away from anything. The sales manager, Glen, was very helpful. They seemed to be easy to deal with...no pressure until the Finance guy. Would be five stars without his slight pushiness with the extended warranty, but he certainly took "No" for an answer. Love the car, love the people. I'd send my best friend there if he was looking for a VW.
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