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Leson Chevrolet Service Reviews

  • 1501 Westbank Expy
  • Harvey, LA 70058 (map)
  • Chat with Dealer
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Service Rating Collision By Capt224 on 09/06/14 11:17:32 AM PDT
Recommend this dealer? No

I'm so disappointed with collision and most of all Lorraine. I can't understand how they can have someone who is clueless in that position! She lied and never once until I got up-set offer to correct the problem. Its been 5 months and still not fix, lets see now how you're going to fix this
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Dealer Response

I sincerely apologize that you have felt so frustrated with your recent experience at our service department. This type of customer service is unacceptable for our standards, and your feedback regarding your experience with us will be taken into deep considera... Read more

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Service Rating august visit/oil change By kayfalgoust on 08/13/14 04:46:36 PM PDT
Recommend this dealer? Yes

they did take care of me...but when i got home i realized that they forgot to reset my oil back to 100% and so i called and had to leave a message on your voice mail and that was 2 weeks ago. in fact i left 2 messages and still have not received a call back from the service department. finally got t...
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Dealer Response

I would like to extend an apology for your recent experience with us. It is important to us that we satisfy each and every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would li... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Complete the job or return the money By mrswinnie on 04/24/12 07:08:03 AM PDT
Recommend this dealer? No

I paid to have an electrical test done on my 2007 Chevrolet Tahoe LS. They told me nothing was wrong with the electrical parts of the vehicle. They said it was the battery. They replaced the battery. The vehicle worked fine for 2 days. It went right back to doing what it was doing before. I called t...
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Service Rating Best Chevrolet Service Department in Greater New Orleans Area By gjbjr on 03/06/08 12:00:00 AM PST
Recommend this dealer? Yes

I have had two opportunities to have two Chevrolets I operate serviced within the last two months. I called Leson Chevrolet to discuss a problem with the steering on my Suburban. The service advisor indicated that the problem would be easy to diagnose if they could test drive the vehicle. I arrang...
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