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LeBlanc Nissan - "Check's in the mail"...

Written by sokrmom on 09/23/11 05:39:03 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased new 2011 Juke SV on 9/13/11. Great salesman, Brent Mott. However, LeBlanc Finance Mgr, Jon Hutchinson, said the dealership could not issue me a check for the $2200 difference due me resulting from trade allowance. Used the line - "...check in the mail today from Baton Rouge (central) office!!" Following my 9/20 inquiry he responded, "check's in the mail today." Filed complaint with Nissan 9/23 - received call from General Mgr, only after complaint filed, wanting to know what the problem was and how to resolve it... I'm thinking an overnight pkg with a cashier's check at this point would stop me from filing a complaint with State's AG for fraudulent business practice.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? No

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