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After getting a quote on our trade in, we met with the sales manager who bragged about his experience in the car business and how we were essentially crazy to not want to sell the trade at the low ball auction prize. As we were leaving, he took our picture from the window as a trophy of sending another unhappy customer on their way. The potential buyers in this area are only so many and treating this way must really be a huge value for the dollars spent on advertising. Will not be visiting this dealership even with free maintenance for three years!
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