Red River Chevrolet
Customer Reviews of Red River Chevrolet
Julie is the BEST
by 01/25/2023
onJulie is the BEST for always keeping you informed on what is happening with your car. She ALWAYS has the customers back and is always willing to help. She is the reason we continue to keep returning to get our cars serviced there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service for incorrect time from clock.
by 04/02/2024
onStopped in and they disconnected my battery to rest my clock operation. So far it’s been keeping correct time since..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Julie is the BEST
by 01/25/2023
onJulie is the BEST for always keeping you informed on what is happening with your car. She ALWAYS has the customers back and is always willing to help. She is the reason we continue to keep returning to get our cars serviced there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr.
by 05/16/2022
onGreat!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Smooth and easy
by 08/30/2016
onEverything was very easy. Michael brought 3 trucks inside for me to compare. When I made my choice he made the rest of the process smooth and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ask for Jennifer Farrington at Red River Chevrolet
by 07/23/2016
onJennifer Farrington goes above and beyond for us to always find what we are looking for!! We will always return to her to buy our vehicles!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AMAZING SERVICE AND FRIENDLY STAFF
by 06/18/2016
onRed River Chevrolet's service department can be summed up as being so friendly, so efficient, and so hospitable by supplying me with a complimentary Tahoe exactly like mine while my Tahoe was being serviced! EXTREMELY RECOMMENDABLE! With a service department like Red River, I can clearly understand why people become lifelong customers! :) Sincerely, Kelly Avery
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Dealership! You can't go wrong!
by 05/27/2016
onThe Staff were very friendly and worked to get us the best deal possible. We have purchased 6 vehicles now through Red River because we feel comfortable there and know we are getting the best for our money.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Almost perfect!
by 05/24/2016
onThe experience as a whole was just fine. No pressure and the salesman and finance manager worked with us and we're very complaint and respectful of our wants & needs. As long as they follow through on some accessories agreed upon at signing the entire process will have been perfect. This is our 6th vehicle purchased from Red River Chevrolet since 1993 and we have no reason to go anywhere else. Thank you to Paul, Eric and Ted!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
First class staff and dealership. A++
by 04/12/2016
onExceptional experience at RR Chevrolet because of my awesome sales consultant Jennifer Farrington. She is knowledgeable and helpful to find everything that I wanted in a new vehicle. No pressure approach. Honest and friendly are reasons now RR will be mu first and ONLY stop when shopping for my new vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Red River Chevrolet's Angel
by 02/12/2016
onI must say that Ms. Diane Waldon really went out her way to make us feel comfortable!!! We thank God for leading us to her & We will be back!!!! We are really enjoying our new ride!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best delivery ever!
by 11/04/2015
onBob, David and Ted did an awesome job explaining all of the new features to my wife and me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy process, friendly people!
by 05/24/2015
onFrom sales, to financing to insurance, every single person was helpful and friendly. This is one of the biggest purchases you make in your life and they did everything to make it as easy as possible. Butch Cole is so easy to talk to, knows everything about the vehicles and made the decision making process easy. Ted Terzia in finance did a great job of explaining the process along the way, when signing a hundred places! They really do everything they can to make it as easy and simple as they can. Excellent service with a sincere desire to help you.i would highly recommend Red River Chevrolet to friends and family wanting to buy a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Price change
by 07/04/2014
onI always get good service when I bring my car in. My bill this time was ten dollars more and the young lady could not tell me why. She explained that it had to do with the amount of oil that I needed. It was an oil change. You drain the oil, put new filter in then re-add new oil. I would think that it would take the same amount of oil each time. So why was the price ten dollars higher?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
fluid,oil change,tire check
by 05/12/2014
ongreat job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always a plesure
by 04/02/2014
onRed River will always be our first stop when looking for a new vehicle, their great customer service, friendly staff are always there when you have a question and the Service center it top notch, they are busy because they are the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
oil change and tire rotation
by 02/12/2014
onRed River Chevrolet is the best. They are very understanding and take good care of you and your vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not contacting Extended Warrenty before repair.
by 08/25/2010
onWe bought a truck at Minden Chevrolet Jan 2009. We purchased an extended warrenty. Minden went out of business almost as soon as we bought the truck. Therefore, we took out vehicle to Red River for service.*/09/2010. Red River did not contact the extended warrenty before it was done. So now the extended warrenty will not pay and are requesting we pay and submit a request for reimbursement, which they admitted, they will probably not do. I have contacted numerous Chevy customer service (8) and they are unable or unwilling to help. They tell me our warrenty is "after market". They don't like that and how was we to know? The dealer told us it was the best and cost us $1695.00 and evidently it isn't worth the paper it is written on. I was also told by coustomer service they should have not fixed the vehicle without a signature to work on it . So my advice is do not trust any dealer ship when they sell you the "best" and tell you it will be honored at all their companys dealership. The repair to fix this vehicle is $1700.00 and at this time the dealer will not release the truck until it is paid. So now we are paying for their mistake and will probably never get any or all of our money back!
Wow!
by 10/01/2009
onThe team at Red River Chevrolet is outstanding. From the no-pressure approach, to the effort and energy they put into their searches, to the service you recieve on the day you buy, this dealership if top-notch! I would recommend giving them a try; if you don't try them, you will never know. If you do shop with them, they will offer you terrific deals and fabulous customer service. I will be a repeat customer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments