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Mercedes-Benz of Baton Rouge Service Reviews

  • 10949 Airline Hwy
  • Baton Rouge, LA 70816 (map)
  • (888) 723-0566
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Rude and indifferent parts department, charges way over MB list for parts By laltazan on 07/10/12 10:38:41 AM PDT
Recommend this dealer? No

Trying to purchase parts from these guys is one of the worst experiences you are likely to have in the automotive world. Rude, indifferent and act like they are doing you a favor to sell parts, for way over Mercedes list price. A near perfect example of the way business should NOT be conducted. Any...
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Dealer Response

I am sincerely sorry for your unsatisfactory visit with us at MBOBR. Please give us a chance to change your mind about our dealership by giving our VP of Customer Experience, Gwen Wild, a call at your earliest convenience- 225.490.3141

All Comments (1)
Service Rating Completely Satisfied By shood1 on 04/27/11 07:16:20 PM PDT
Recommend this dealer? Yes

I have purchased many cars in my lifetime and my experience at MBOBR has been the best experience i have ever had. it even topped Lexus. i had a great salesperson and his professionalism and understanding is what made my experience so memorable. There were no surprises and the deal was exactly as i ...
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Dealer Response

Thank you for the great review! We appreciate your kind words about our staff!

All Comments (1)
Service Rating I could NEVER buy another MB because of the way this dealer treated me. By amiga3000 on 11/19/08 12:00:00 AM PST
Recommend this dealer? No

Brought my C280 in because it was hard to start.(had to give it some throttle during start) They presented me with a $2000.00 bill and said that this would fix it. They kept the care fore a week and told me it was ready for pickup. When they drove it around it still had parts hanging off it. I ...
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Service Rating Surly Service Folks Makes Ownership Miserable By sossos on 08/02/08 12:00:00 AM PDT
Recommend this dealer? No

When I bought a Mercedes Benz, I thought I'd be getting top notch service. The folks here seem to want to blame you for anything that goes wrong with the car. They don't advoate for you with MB in any issues. 6 day wait and lots of restritions and papers to sign for loaner vehicles. I feel like I'm...
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