Find Kia Dealers in Montgomery, Alabama

steven39, FWIW, the Kia Sorento and Hyundai Santa Fe are made in West Point, GA and the Kia Optima, Hyundai Sonata and Elantra are made in Montgomery, AL.

OOPS! Had to rewrite this one after it was pulled because of the "marketing" reference! Sooo... ***** Well guys, we finally heard from Kia about our, um, "unhappy" response to their first "Welcome To The Kia Family" call. This concerns our new 2005 Kia Sedona which has been a freaking disaster from the start. (see #176, #177, #178) The California Kia folks called today while we were at work and asked that we call back, which we did. Of course, the "Al" used on that extension for today was not available. Second shift that extension is named "Sally" or "Rafeesh". I called back at 8:30 pm Eastern Time and got the typical robot phone service rotation crap designed to get rid of anyone but the mentally impaired contemplating suicide and the ones on so many drugs they forgot they didn't call their local pusher. I finally got something almost human who wanted the Sedona VIN number before we could proceed. There should be no need for that since the call made to me was for a specific complaint, returning a call from them, not for a new file. Anyway, I did manage to convince the first poor human minimum wage telemarketing insulator that he was, by virtue of answering the phone, incapable of handling the call. (Afterall, last week he worked for Microsoft and the week before for AOL.) The next dolt to answer the phone was some joke named "Wes". (Likely not any form of supervisor - just the guy in the next cubicle who was done with his other call.) Despite the fact that they inform you right up front that "your call may be monitored for quality control purposes" - meaning they ARE recording this call! - I informed ol' "Wes" that I was recording this call, which I was. (We are at the point any conversation is possible courtroom evidence.) Ol' "Wes" informed me in his best "I can't give it to you without onions" tone, that he was not allowed to give permission to record a call. I told ol "Wes" in my most tactful way I can instruct a rodent or a car dealer that KIA has been a really bad idea, this deal was that terrible and since he won't go on with a recording we have no further conversation possible. (No, it WASN'T that mild - but I don't think Edmunds will allow me to say even part of what was said!) So the Sedona goes at the earliest possible chance no matter what the loss. It is that disappointing - the car that already had a warranty repair, for something that should never have happened to a lawn mower, at less than 150 miles - we only drove about 40 of that and then only to and from the dealer trying to get the paper work right! Kinda sucks - in my opinion - that the "wonderful" Kia warranty goes to 60/60,000 for the next buyer - but that isn't a problem since the whole "10 years 100,000 miles" is a damned marketing fraud lie - in my non-lawyer opinion. Anyway, we'll sell it or trade it quick as we can, hopefully before the "we finally got it right on the third try" dealer-prep detailing wears off. The possible - in my opinion - stalker who sold us the car doesn't go with the deal but I can call him and arrange something for the new owner if his wife is bored. I'll be over at the Chevy HHR forums. NOTE: I CANNOT EVER recommend a Kia of any sort simply because - in my opinion - Kia stands only by their profit and questionable marketing ploys to get that profit. There is NO commitment to customer satisfaction. (Not a lot different than any other manufacturer but at least some of the others keep the crooked dealers in line.) The Kia Store dealerships in the Louisville area, being all under the single roof of the Montgomery corp., are best avoided at any cost - my opinion, my wife's opinion, and the opinion of now about four dozen other people with whom we've personally talked. If their incompetence wasn't enough, their lack of any sort of ethics is beyond belief. My opinion, based on experience, mind you...