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Recently, I purchased a 2011 Super White 4x4 Dbl Cab with the Off Road pkg from Toyota on Nicholasvile near Lexington, Ky. First of all, Darin Wheldon took care of the sale and Dennis Carter assisted. Each not only answered by questions but Darin was very good instructing me on the features and other functions and tips involved with the truck. When I got home hours later, I noticed a large ding just below one of the bed rail caps. i called back to the dealer and was reassured that it would taken care of and not one mention was made that maybe the ding occurred after I left the sale. A ding-specialists attempted to remove the ding and as close to perfect as it looked, Darin and TON insisted I drop it back and have it fixed perfectly - it was determined the ding was a golf ball as the dealer is next to a golf course (how's that for logistical planning?). TON gave me a very nice Tacoma to drive on loan as my truck was fixed and it only took 2 days and I was back in it, as it was fixed to perfection. I would strongly recommend Toyota on Nicholasville and it's nice to see someone after the sale go the extra mile - in their service area they have leather recliners, wi-fi, fresh popcorn and drinks served to you as you wait, nice touch.
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