Bob Hook Chevrolet Service Reviews Dealerships
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Bob Hook Chevrolet Service Reviews

  • 4144 Bardstown Rd
  • Louisville, KY 40218 (map)
  • (888) 926-3791
  • Chat with Dealer

Service Reviews

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Service Rating Good follow up By richardebeck on 04/23/15 06:45:10 AM PDT
Recommend this dealer? Yes

I reviewed all the items with the service writer at time I left the truck. He called and gave me a very detailed explanation of everything they had checked. I was told the price and the work was done in a timely manner. I appreciate the honest estimate of cost and time.
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Service Rating Poor Service Experience By jess7690 on 04/20/15 10:43:34 AM PDT
Recommend this dealer? No

I recently brought in my vehicle on a Friday afternoon for an oil change as well as to get a USB port checked that wasn't working. The experience took about an hour which wasn't overly surprising. My dissatisfaction was that when they came and got me I was told that nothing was wrong with the USB po...
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Service Rating Great Service Department By iwillkeepmycar on 02/12/14 09:00:59 AM PST
Recommend this dealer? Yes

I feel their service is excellent and I don't hesitate to take my car for any services.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great service ... on time and on budget By tobo1 on 11/12/09 12:00:00 AM PST
Recommend this dealer? Yes

We have used the Service Department at Bob Hook Chevrolet for the last 10+ years, and have been very pleased. Our experience has ranged from normal maintenance check ups to unplanned service needs as our vehicles have aged. Unfortunately, we also have called on their Body Shop for minor and major wo...
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