Customer Reviews of Bachman Subaru
All around horrible experience
byon 07/17/2018
It's not often you can't get a car salesman to keep their appointments. Never was buying a car been more difficult. Our experience with Ryan and the front desk left us feeling like the whole operation was shady. Luckily we found the exact Subaru we wanted. Although it was 90 miles away, I found the customer service experience that was completely lacking at Bachman. Bachman made the difference all right - but not at all in a good way!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Great expertise and customer service
byon 04/15/2018
Very knowledgeable and professional sales personnel.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Knowledgeable, easy going sales staff
byon 03/31/2018
Very friendly staff that thoroughly answered all our questions and never pressured us. Great experience, highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 12/30/2017
Great sales experience. Especially from James. Little to no negotiation, just a fair price up front. Ordered from the factory, came in as promised. Sales Rep James made the entire experience both comfortable and fun.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying a car can be fun
byon 03/29/2016
James Thomas was knowledgeable about the vehicle I purchased, was accommodating and made my wife and I feel welcomed at the dealership. I had reason to interact with your service department and was very happy with the service that was provided. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
As it should be...
byon 03/22/2016
Carol Wesley was outstanding. It was necessary that my vehicle be located at another dealer, and she kept me fully updated on anticipated delivery - then went to pick up my new Forester herself! Comprehensive delivery and follow up. Carol provided the buying experience one hopes for when shopping for a major purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 03/21/2016
Our salesman, Ken, was very helpful and knowledgeable about the Subaru and all it features. The process was quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Toyota Highlander purchase
byon 03/20/2016
The sales person was very helpful. He provided all information we asked for & even followed up after the sale
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My Experience
byon 03/19/2016
First, I realize it was very risky buying a vehicle on line, but everything seems to of checked out as it was presented on the web site. I also think Christian did a great job. He's a terrific salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bachman Subaru
byon 03/12/2016
it was the best car buying experience I have ever had. It's because the sales agent, Bill Rosenbarger , took time and really explained in detail the important features of the car. He was very patient and helpful! He was just fantastic!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Legacy Purchase
byon 03/12/2016
Everyone was extremely friendly and knowledgeable. I worked with Bill and Bob. Both were so willing to help, yet I didn't feel pressured. I appreciate the follow up once the sale was completed. That shows me that you truly care - thanks so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of Jag XJ
byon 03/01/2016
Drew, Brian and Henry were all very professional and helpful!! I always recommend Bachman Auto Group. THank you very much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience twice now...
byon 02/29/2016
This is our second Subaru from Bachman. Over a period of several months we dealt with 3 different people and except for having to hear about 6 different protection packages, they all treated my wife and I professionally, courteously and without high pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best experience ever
byon 02/25/2016
Awesome. I have bought a lot of new vehicles. This was by far one of the best experiences I have had. Very professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bachman Subaru
byon 02/19/2016
The staff was helpful and not pushy. Bob Shewalter is great! He provided a great test drive experience and explained the car buying process very well (it had been a few years since I had bought a new car). Everyone we encountered in the process was courteous and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Ever
byon 02/13/2016
It was the best vehicle purchase experience. Carol Wesley was exceptional. The professionalism displayed and the demeanor throughout the entire process was unparalleled.,It was the best vehicle purchase experience. Carol Wesley was exceptional. The professionalism displayed and the demeanor throughout the entire process was unparalleled.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bachman Subaru
byon 02/11/2016
Everyone I worked with were very knowledgeable about my car and the financing. The Salesman also gave me his mobile number for any questions. I have called him twice, and he was very helpful both times!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Effortless purchase!
byon 01/12/2016
Choosing the car was easy, making the deal was effortless and my salesman Bob Shewalter was outstanding. Would highly recommend Bachman Subaru to anyone wanting an outstanding vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
real buying experience
byon 12/25/2015
Straight forward approach and very quick. No gamesmanship.... I respected the sales teams working together to meet my time requirements.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Great Experience
byon 12/23/2015
Bob Shewalter was great. He helped us understand exactly what we were paying for, and made our experience painless. He answered all of our e-mails and calls very promptly and helped us find the perfect car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Like shopping with family
byon 11/28/2015
Ken Sutton and Brian Bayers' personal attention in every aspect of finding us the right vehicle and financing was perfect for our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
1 Comments