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Rod Hatfield Chevrolet Sales Reviews

  • 232 W New Circle Rd
  • Lexington, KY 40505 (map)
  • Chat with Dealer
Sales Rating:

Decent Dealership

Written by MJB2160 on 07/21/13 10:00:15 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is a decent dealership, not as friendly or as nice as some I have been to. I went when they were having their construction clearance sale. I did my research and knew what I was getting into. I did not like the fact that my salesman was NEW and VERY uneducated about the cars he sells (I was his 1st customer and 1st sale on his 1st day). Also, I did not like the fact that I was not allowed to begin the test drive from the lot (busy street?), but I was able to test it from our stop back to the lot. I did not like the fact that their finance agent was SLOW, but he did knew what he was doing. I did like the fact that the finance guy was was pushing me not to purchase any of the insurance additions and extra warranties. I did not like the fact that the sticker price, quoted price, and internet price were all different. They did honor the internet price, which was the cheapest, and over $1000 less than the Edmunds.com and $700ish less than the kbb.com fair purchase estimates. They were even willing to blindly give me $500 for my destroyed but drivable POS (I liked that) without even looking at it (the car was at a shop, as after hearing the repairs, was unwilling to fix it or drive it anywhere else other than to the place of trade). I would defiantly recommend this dealer if you go on a less busy day, and you are well informed of competitive pricing and KBB/edmunds true market sales values. If you know what you are doing, and you are willing to stick to your bottom $, then they can be the cheapest advertised in town. If you go in uninformed, then good luck... they will eat you alive.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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