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James Motor Service Reviews

  • 2440 Richmond Rd
  • Lexington, KY 40502 (map)
  • Chat with Dealer
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Service Rating Great Service By mimi491 on 10/30/13 04:57:34 AM PDT
Recommend this dealer? Yes

I have been dealing with James Motors service department for years and have always found them friendly thorough and willing to help me the customer. This last time I worked with Mike Y, he was very helpful and willing to satisfy my needs and the needs of my car I would recommend the service departm...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating many dealers get a bad rap but... By artsherman on 05/01/12 05:58:06 AM PDT
Recommend this dealer? Yes

I have always received great service from james motor company. Have there been mistakes or mis-diagnostics in the past...yes. BUT, what distinguishes this dealership is their ultimate commitment to satisfy their customers. If it is not right...they will make it right.
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Service Rating Best To Find Service Somewhere Else By sisaacs on 12/08/11 11:07:08 PM PST
Recommend this dealer? No

Our Mercedes C320 had numerous problems which James Motors - the Lexington Mercedes Dealer - could not properly diagnose in order to make repairs. We eventually took the car to other local shops which employed former experienced Mercedes dealer mechanics and who were able to properly diagnose the ve...
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