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Don Jacobs Honda Service Reviews

  • 2689 Regency Rd
  • Lexington, KY 40503 (map)
  • Chat with Dealer
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Service Rating Bad Body Shop & Bad Service By josephine79 on 12/15/14 05:09:03 PM PST
Recommend this dealer? No

I would not buy a car here. If you do - eventually you will need to have it repaired - and you will want to go anywhere BUT here. Took my car in for body work last year. They did not complete the work and I had to take my car back a second time because they failed to hook up the electrical par...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Honda Service Review By sterlingmoss on 08/17/11 12:30:11 PM PDT
Recommend this dealer? Yes

Service was professional and straight forward without any surprises. Requested work was completed in a timely manner. I was given options about the priority of needed services and the estimates were acurate. In addition if you write a review, you receive a "Free VIP Car Wash."
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Service Rating Didn't do a darned thing By lexlaser on 03/26/11 08:20:45 PM PDT
Recommend this dealer? No

Took my Honda hybrid in due to lousy gas mileage. Was promised 40 mpg but we were lucky to get 17 in town. Was told by Jeff (service mgr) that this hybrid was a 'disappointment' for Honda and they stopped making it. Service dept. could do nothing about this. Car also vibrates loudly upon deceleratio...
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Service Rating Cheated by Service Dept By mkleonard on 08/03/10 12:00:00 AM PDT
Recommend this dealer? No

Just like any dealership, service on your vehicle will be pricey. However, Don Jacobs charged me for several services which were not even performed. For one, they charged me $175 to clean the throttle body; 5 months later I took it to another mechanic who cleaned the throttle body for free; when I m...
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