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Neil Huffman Chevrolet Buick GMC of Frankfort

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Customer Reviews of Neil Huffman Chevrolet Buick GMC of Frankfort

3.0
Overall Rating
3 out of 5 stars(3)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
3 out of 5 starsservice Rating

EMPLOYEES NOT VERY FRIENDLY

by CECIL HA on 05/01/2023

I noticed most all the employees at the dealer ship are not very friendly to there customers. While i was there waiting for my car not a single one of the employees, car salesman as they went by me never spoke to me or said hello welcome to our dealer ship. So i may not be back for my service or buy a new car. MAURICE (CECIL) HAYDEN.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
3 Reviews
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3 out of 5 starsservice Rating

EMPLOYEES NOT VERY FRIENDLY

by CECIL HA on 05/01/2023

I noticed most all the employees at the dealer ship are not very friendly to there customers. While i was there waiting for my car not a single one of the employees, car salesman as they went by me never spoke to me or said hello welcome to our dealer ship. So i may not be back for my service or buy a new car. MAURICE (CECIL) HAYDEN.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Great experience

by Rwildman on 07/20/2019

Very friendly and helpful staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Key Ignition

by Swherndon on 05/29/2019

Overall, my husband and I had a great experience. The only thing we were disappointed about was that we had to pay an extra $75 for our warranty deductible. We were told that since the dealership didn’t sell our particular warranty they had to charge us an extra $75..Other than that, Bobby was great. He was professional and took care of our problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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