I thought car dealers should be in the business of selling you a car today, and building a relationship to sell you another car in the future. Didn't have that relationship building experience here. I thought I had an agreement on a used car purchase after one final step taking place the next day. Didn't happen since the salesman that made the agreement with me to pick the car up the next day sold it to someone else about an hour after I left the dealer. They did apologize profusely and promised to help me find another used vehicle in my price range. I did receive a call back in a couple of days and was given a quote on a used car that they had priced $2500 over Kelly Blue Book value. I don't think I need this kind of help, and my opinion of this dealership is tarnished forever.