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Tumminia Mazda Service Reviews

  • 1551 S Hamilton Cir
  • Olathe, KS 66061 (map)
  • Chat with Dealer
Service Rating:

Tumminia Mazda needs better mechanics

Written by jrad3 on 03/13/10 12:00:00 AM PST
Recommend this dealer? No

I unfortunately bought a Mazda 3 from Tumminia 2 years ago. I have taken my care there for maintenance there regularly. I found out that on a routine oil change they took off my bottom plastic engine cover and put it back on with plastic lock ties. Instead of using the bolts that came with it or using new ones they shorted me and used plastic ties and in some cases skipped putting certain bolts in. I had to take back the car 3 times to get this simple issue resolved and when I gave them parts to use (new parts that were not cracked like part of the old one) I noticed they kept the new pieces and used the old broken ones. I could not believe that a MAZDA CERTIFIED DEALER would employ mechanics as shady and ignorant as to use old broken pieces and plastic ties. I will not ever take my car back there, purchase another car, or suggest people ever get a car or service from them. Take your business else where and save yourself the headache and annoyance of working with or buying from [violative content deleted] such as Tumminia Mazda.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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