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Ken Wise Honda Service Reviews

  • 1000 N 3rd Ave
  • Marshalltown, IA 50158 (map)
  • Chat with Dealer
Service Rating:

Fast and courteous service

Written by traveler16 on 10/30/09 12:00:00 AM PDT
Recommend this dealer? No

We were traveling in Iowa and the wheel bearing in our 01 Civic went out. We called Ken Wise Honda as soon as they opened and they told us to come right in. A technician rode with us and immediately diagnosed the problem as soon as we arrived. They had to have the part couriered in but they still had us out and back on the road quickly. They staff was courteous and continually stopped by the lounge asking if we needed anything. They offered a loaner car but since we were from out of town and the weather was rainy we did not want to venture out. One staff member asked if someone could take us to get something to eat. I would say that the people in Marshalltown have a dealership that they can be proud of and should definitely be proud of this dealership. Even the cost was not outrageous. Overall it was a very good experience. Thanks so much to Ken Wise Honda!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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