Fast and courteous serviceWritten by traveler16 on 10/30/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No
We were traveling in Iowa and the wheel bearing in our 01 Civic went out. We called Ken Wise Honda as soon as they opened and they told us to come right in. A technician rode with us and immediately diagnosed the problem as soon as we arrived. They had to have the part couriered in but they still had us out and back on the road quickly. They staff was courteous and continually stopped by the lounge asking if we needed anything. They offered a loaner car but since we were from out of town and the weather was rainy we did not want to venture out. One staff member asked if someone could take us to get something to eat. I would say that the people in Marshalltown have a dealership that they can be proud of and should definitely be proud of this dealership. Even the cost was not outrageous. Overall it was a very good experience. Thanks so much to Ken Wise Honda!