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Acura of Johnston Sales Reviews

  • 5138 Merle Hay Rd
  • Johnston, IA 50131 (map)
  • (877) 766-5957
  • Chat with Dealer
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Sales Rating Mistake Upon Mistake Upon Mistake... Written by xMMx on 01/16/14 09:54:06 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a 2014 RDX from Lithia Acura of Johnston. This was an out-of- state purchase initiated by an internet quote request. They sent me a quote with a VIN one trim level higher than the vehicle negotiated. They tried to cover up their mistake by ‘discovering’ a paint flaw on the higher trim...
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Dealer Response

Hello xMMx, We apologize for the inconvenience and the delays in out of state paperwork. It appears we have now completed everything you requested. We appreciate the feedback and will use it in our continuing efforts to improve our customer service and process... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Do Your Research or Avoid This Dealer Written by rudy16 on 03/26/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Know what your car is worth on trade-in before you try this dealership. They gave me an insulting figure for my trade-in. When I called them on it, they raised the amount about $2,000 in five minutes, but we still didn't make the deal. I based my value on trade-in value from Edmunds and Kellys' Blue...
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