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Carousel Motors Volkswagen Service Reviews

  • 809 Hwy 1 W
  • Iowa City, IA 52246 (map)
  • Chat with Dealer
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Service Rating Updated review By mmhblg on 08/05/13 08:47:47 AM PDT
Recommend this dealer? Yes

See my previous review under MMHBLG. I wanted to change my dealer rating but was told I could only post a new review. I returned to this dealership service department with some trepidation following my negative experiences before. I'm happy to report that things seem to have changed for the better....
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Service Rating Stay far away! By mmhblg on 01/09/13 07:32:29 AM PST
Recommend this dealer? No

While originally having high hopes for the service end of this dealership I am now completely disillusioned. (Note this updated review may post in an order preceding another set of comments I have recently posted.) After a rocky sales experience (see other review) I recently brought my new VW Golf...
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Comments (3)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating long term incompetance By tdisteve1 on 01/16/12 03:09:01 PM PST
Recommend this dealer? No

I bought a new Jetta off the lot in 1988 and never had a satisfactory service experience. 10 years later I bought another new Jetta from them hoping that they had changed. NOT! The service dept. could not complete even the simplest repairs without multiple visits. I would not take my car here for fr...
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