Bob Brown Buick GMC Service Reviews Dealerships
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Bob Brown Buick GMC Service Reviews

  • 1405 SE Oralabor Rd
  • Ankeny, IA 50021 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Courteous and efficient service By MLKn on 07/08/15 07:15:47 PM PDT
Recommend this dealer? Yes

I was kept informed about the work that needed to be done on my vehicle. Work was done in a timely manner. Everyone that I had contact with was courteous and answered my questions.
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Dealer Response

Thank you so much for sharing your experience with us. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Please continue to visit us whenever you have any further au... Read more

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Service Rating repair to navigation system By hommer on 03/18/15 09:46:45 AM PDT
Recommend this dealer? Yes

Had to wait for a part to come in and it took longer then it should have but it was ok.
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Dealer Response

Thanks for your great review, Hommer. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can ... Read more

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Service Rating eldely people By Monty244 on 03/07/15 11:33:06 AM PST
Recommend this dealer? No

I'm still waiting to get my new car working, been in twice, was given a rental car. As of today I'm driving still using a rental. All because you can't fix the problem. How would you like it.
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Service Rating Personal experience By RLHuston on 03/05/15 04:12:34 PM PST
Recommend this dealer? Yes

Modern facility, friendly staff, competent technicians, comfortable waiting area. I have been very fortunate to have excellent service so conveniently located.
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Dealer Response

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. M... Read more

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Service Rating Service at Bob Brown Buick GMC (February 2015) By JimF2015 on 03/05/15 10:16:09 AM PST
Recommend this dealer? Yes

I called with short notice, the person I spoke to was accomodating, friendly and understanding, and got me in for an appointment in 2 days. Everything was completed perfectly. The rep was very friendly and knowledgeable. I was impressed. Although your location is not user-friendly for me, I will use...
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Dealer Response

We appreciate your feedback. Glad to hear that you are impressed with the service we offer here. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, Matt Brown | General Manager

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