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Bob Brown Buick GMC Service Reviews

  • 1405 SE Oralabor Rd
  • Ankeny, IA 50021 (map)
  • Chat with Dealer
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Service Rating Remodel By CABailey on 09/26/14 05:35:33 PM PDT
Recommend this dealer? Yes

This was my first visit to the new and improved and updated service area. I was impressed with the setup. Good job!!!
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Service Rating great service By Normajean2268 on 09/24/14 03:17:52 PM PDT
Recommend this dealer? Yes

I have enjoyed doing business with Bob Brown. They have always treated us very well. Have been very up front and truthful as to where they were with the repairs and the the cost of the repairs.
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Dealer Response

It is wonderful to hear that Bob and the team at Bob Brown Buick GMC were able to provide you with a great service! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please f... Read more

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Service Rating Excellent service every time By Kjones7258 on 07/29/14 06:30:13 PM PDT
Recommend this dealer? Yes

Got me right in, and was very informative about the service I had gotten done. The latest recall on my vehicle is the sea at belt, at the time I was in they didn't have the parts to do it. But told me that they had been ordered, and would call me as soon as they got them in.
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Dealer Response

Thanks for your awesome review! I'm very happy to hear that our team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and... Read more

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Service Rating somewhat satisfied By southside_ray on 07/04/14 10:10:21 AM PDT
Recommend this dealer? Yes

I had called on 6/30/14 to schedule an appointment for service. The person on the phone told me the 3rd at 3pm would be the soonest they could see me, so I confirmed. When I arrived they had no clue of my appointment, which was frustrating. Luckily Dave was still able to get me in. They were not abl...
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Service Rating Mr. J. By LJ_3030 on 06/25/14 09:36:35 AM PDT
Recommend this dealer? Yes

The staff were great, keep me informed about repairs and told me what they were doing and why. The service waiting area was clean and neat.
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Dealer Response

Thank you for using our service department and the kind words about Bob Brown Buick GMC. We plan to continue giving informative service and a clean and comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is a... Read more

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