Bob Brown Buick GMC Service Reviews
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Bob Brown Buick GMC Service Reviews

  • 1405 SE Oralabor Rd
  • Ankeny, IA 50021 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Vacation service need By mjrebel2 on 06/22/16 10:57:33 AM PDT
Recommend this dealer? Yes

We were traveling on vacation and had AC issues and water leaking in passenger cabin. We called Bob Brown dealership for assistance. They immediately fit us in to service schedule and attended to our issue (blocked AC line). We were in and out of service in less than an hour and back on the road fo...
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Service Rating Fix Windshield Wipers. By Ardelys on 12/26/15 09:45:43 PM PST
Recommend this dealer? Yes

You did your best to get me on the road so I could be home to take care of Christmas preparations. Thank You.
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Service Rating A very satisfied customer By Encore_owner on 10/26/15 08:00:32 PM PDT
Recommend this dealer? Yes

Everyone is very professional and courteous. They go the extra mile to satisfy customer concerns. I could go to a closer dealership for service, but prefer coming here because I know I'll be treated well.
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Dealer Response

Thank you for writing this fantastic review! It is great to hear we were able to go above and beyond your expectations and provide you with an excellent experience. Feel free to call or stop by if there is anything else we can do for you! Best regards, Ma... Read more

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Service Rating Great service department By 1SallyC1 on 10/25/15 03:45:17 PM PDT
Recommend this dealer? Yes

Always friendly, professional and address my questions. Prompt and finish in a reasonable time. Shuttle drivers are also professional and friendly.
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Dealer Response

Sally, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take ca... Read more

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Service Rating good service bad explanation By 903encore on 09/10/15 06:07:57 PM PDT
Recommend this dealer? Yes

my brake problem is still there i will bring it in again i have 7000 mi on it brakes grab after it sits for one hour when at stop light brake pedal pulsates
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Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. ... Read more

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