Bob Brown Buick GMC Service Reviews Dealerships
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Bob Brown Buick GMC Service Reviews

  • 1405 SE Oralabor Rd
  • Ankeny, IA 50021 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating satisfied with everything By JacobHitt on 09/01/15 10:53:22 AM PDT
Recommend this dealer? Yes

Everyone was very helpful and seem to care about our service. Brad listen to our concern with the radio problem, and got it to work 100%.I felt he took care of everything that was to be done.
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Service Rating GMC/Bob Brown By Davidt1954 on 08/21/15 07:10:27 PM PDT
Recommend this dealer? Yes

I don't usually do surveys, but the service manager went above and beyond his job to make sure my wife had safe tires on her truck. He called me twice to make sure I knew what they had found. A broken belt in a tire changed the whole direction I told him to follow. I am impressed with his insistence...
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Dealer Response

Thank you for taking the time to write about your experience at our dealership, David. Each employee is a valued member of the Bob Brown Buick GMC team and we are glad that you were impressed with the service that you and your wife received. We look forward to... Read more

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Service Rating Service Excellence By Tuckerg on 07/16/15 09:38:57 AM PDT
Recommend this dealer? Yes

Quick, friendly service. Salesman who sold car to me also made a point to speak to me. Ryan. Great job.
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Dealer Response

Thank you for sharing your feedback with us. We are pleased to hear that Ryan was able to serve you and demonstrate how we do business here. Please feel free to visit us again if you have any further automotive needs. Regards, Matt Brown | General Manager

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Service Rating Courteous and efficient service By MLKn on 07/08/15 07:15:47 PM PDT
Recommend this dealer? Yes

I was kept informed about the work that needed to be done on my vehicle. Work was done in a timely manner. Everyone that I had contact with was courteous and answered my questions.
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Dealer Response

Thank you so much for sharing your experience with us. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Please continue to visit us whenever you have any further au... Read more

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Service Rating repair to navigation system By hommer on 03/18/15 09:46:45 AM PDT
Recommend this dealer? Yes

Had to wait for a part to come in and it took longer then it should have but it was ok.
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Dealer Response

Thanks for your great review, Hommer. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can ... Read more

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