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Bob Brown Buick GMC Sales Reviews

  • 1405 SE Oralabor Rd
  • Ankeny, IA 50021 (map)
  • Chat with Dealer
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Sales Rating Still paying for the mistake Written by kmad1999 on 01/14/14 02:59:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Never could come to an agreement as the only way the salesman would budge on the price was to make it look like he was negotiating by increasing the length of the note to decrease the payment amount. All you would think they would have done was check our credit but this guy was applying for loans ri...
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Dealer Response

On behalf of our team here at Bob Brown, I apologize that we were unable to negotiate a satisfactory deal with you. Thank you for letting us know about your recent troubles, though, because it allows us to improve upon our processes. I would love to speak with... Read more

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Sales Rating Easy folks to deal with! Written by 4262 on 04/10/13 11:11:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I recently bought a 2013 Enclave from them and they were friendly and pretty easy to negotiate with. Overall experience was good. When we went to pick up the car, they gave us a tour of the service area and other facilities. Went over our car and made sure we understood the functions bef...
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Dealer Response

Thanks for doing business with Bob Brown Buick GMC! I am pleased to hear that your experience was positive. Our team tries to make every customers time spent here pleasant and rewarding. We look forward to doing business in the future! Also, don't forget to ch... Read more

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