Tom Wood Ford Service Reviews

Don't go THERE !!!!!

by ssrinivas on 07-24-09 (07:01AM)

Pros:

Nice talks

Cons:

Everthing else

I bought a Ford Mustang from Tomwood and after a while brought it back to Tomwood for a paintjob and recently for another collision repair.  The major problem is,  the body shop had my car for over a month to fix the damage on the rear end of the car. No major engine or frame damage. Just changin...

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This is the best place to have ANY vehicle serviced!!

by infoboy1 on 04-05-09 (04:27PM)

Pros:

This location can and will handle any vehicle for service.

Cons:

None at this time

My friend took their Taurus to Tom Wood Ford for service,they were so happy with the new manager,Tom Kashman and his attitude they said if I needed work on my vehicle I should go there too!

I took his advise and took my Toyota there on Saturday for a service,it was a super experience and fair ...

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DO NOT TAKE YOUR CAR HERE!!!!!!!!!!!!!!!!!!!

by indyvolvo on 12-08-08 (05:41AM)

Pros:

None I can think of

Cons:

Empty promises, deceitful, poor quality of work, lack of attention to customer, rude

I took by Volvo here under the impression that the Volvo dealer would be a good place to have body work done after an accident. What a mistake. From the beginning, the new manager Brent, was a red flag. What he didn't lack in arrogance and over confident promises he did lack in service, quality, ...

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Collision Center is a Disappointment

by indyvm on 03-11-08 (06:36AM)

Pros:

- Offers transportation service, and authorized repair center for leased vehicles

Cons:

- Disorganized, unresponsive to customers, late, wrong, rude

Tom Wood Collision Center is not acceptable.

1) Dropped of car for estimate at 10am, told it would be ready by early afternoon. Not done at 4pm. Had to wait 30 minutes as nothing had happened since I dropped off.

2) Dropped of car for repair, Tom Wood did come through in taking me back home so ...

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