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Tom Wood Ford of Indianapolis, Indiana

OVERALL SALES RATING:
1.4 stars
Reviewed by 1 member
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OVERALL SERVICE RATING:
2.8 stars
Reviewed by 4 members
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DEALER INFORMATION:
Tom Wood Ford
3130 E 96th St
Indianapolis, IN 46240
(866) 313-8028
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 6:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 6:00 pm
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Sales Reviews of Tom Wood Ford
Sales Rating:
1.4 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
2 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Do not buy a car or get a car serviced here!!!
by hookta on 09-28-09 (06:26AM)
Pros:
Not one single one.
Cons:
Too many to list.

Bought a brand new car from them.  Electrical problems ensued.  Long story short, after 4 visits, the problem still persists.  They told me numerous lies about what can or can't be done, and told me they didn't care if I kept my business there or took it elsewhere.


Once they made the sale, cus...

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View more service reviewsService Reviews of Tom Wood Ford
Service Rating:
2.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
3 bars
Waiting Area:
1 bars
Shuttle or Loaner:
4 bars
Don't go THERE !!!!!
by ssrinivas on 07-24-09 (07:01AM)
Pros:
Nice talks
Cons:
Everthing else

I bought a Ford Mustang from Tomwood and after a while brought it back to Tomwood for a paintjob and recently for another collision repair.  The major problem is,  the body shop had my car for over a month to fix the damage on the rear end of the car. No major engine or frame damage. Just changin...

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Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
N/A
Shuttle or Loaner:
5 bars
This is the best place to have ANY vehicle serviced!!
by infoboy1 on 04-05-09 (04:27PM)
Pros:
This location can and will handle any vehicle for service.
Cons:
None at this time

My friend took their Taurus to Tom Wood Ford for service,they were so happy with the new manager,Tom Kashman and his attitude they said if I needed work on my vehicle I should go there too!


I took his advise and took my Toyota there on Saturday for a service,it was a super experience and fair ...

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Service Rating:
1.6 stars
Quality of Work:
1 bars
Parts Availability:
2 bars
Price:
2 bars
Waiting Area:
2 bars
Shuttle or Loaner:
1 bars
DO NOT TAKE YOUR CAR HERE!!!!!!!!!!!!!!!!!!!
by indyvolvo on 12-08-08 (05:41AM)
Pros:
None I can think of
Cons:
Empty promises, deceitful, poor quality of work, lack of attention to customer, rude

I took by Volvo here under the impression that the Volvo dealer would be a good place to have body work done after an accident. What a mistake. From the beginning, the new manager Brent, was a red flag. What he didn't lack in arrogance and over confident promises he did lack in service, quality, ...

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