O'Brien Toyota Scion Sales Reviews Dealerships
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O'Brien Toyota Scion Sales Reviews

  • 2550 N Shadeland Ave
  • Indianapolis, IN 46219 (map)
  • (855) 733-1170
  • Chat with Dealer
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Sales Reviews

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Sales Rating Very upset customer. Written by very_upset on 01/25/15 06:42:32 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I cannot recommend this dealership to anyone. I feel myself and my family are in danger due to malicious acts performed on my vehicle by their service department. I was given the run around for six weeks, left stranded twice, lied to and mislead. They did not honor there commitment of a safe, reliab...
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Dealer Response

very_upset, I'm sorry you were not happy with your experience at O'Brien Toyota Scion. Our Service Department has some of the best technicians in the state, and has won several Service Excellence awards based on customer satisfaction. Your experience does no... Read more

All Comments (1)
Sales Rating 2015 Toyota Corolla LE ECO Plus Written by system2 on 01/13/15 02:15:34 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales agent went out of his way to ensure we got the vehicle we wanted along with the requested accessories. We were kept informed concerning everything involved with both the acquisition and installation of accessories. The sales agent also kept us informed concerning the Ziebart process alon...
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Dealer Response

system2, Congratulations on your new vehicle! Thank you for your business and your kind review. We're glad you had a great experience at O'Brien Toyota Scion. Terry O'Brien, Director of Marketing

All Comments (1)
Sales Rating Excellent service Written by Fam5ily on 11/04/14 02:54:11 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a great experience with O'Brien Toyota! No pressure, but available. We spent more time learning the gadgets with our salesman than we did doing the financial paperwork! The free oil changes are a great bonus too! We will definitely return for our next vehicle.
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Dealer Response

Fam5ily, Thank you for your business and for your kind review. We're glad you were happy with your purchase experience at O'Brien Toyota Scion. Please refer us to your family and friends and let us know how we can help you in the future! Terry O'Brien, Dire... Read more

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Sales Rating The best Toyota dealer in Indianapolis. Written by manderson11 on 09/09/14 06:17:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I started my new car search online and Danielle L responded very quickly to every question I had. I shopped around online, and O'Brien Toyota had very competitive prices. After physically visiting a couple of dealerships I was unimpressed by the lack of service, knowledge and overall friendliness ...
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Dealer Response

manderson11, Thank you for your business and for taking the time to post this kind review for Danielle and O'Brien Toyota Scion. I'm glad you were happy with your experience! Terry O'Brien, Director of Marketing

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Sales Rating Great, easy-going experience Written by Cstitzel on 07/06/14 07:40:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I called O'Brien after finding a car online I liked and Danielle L answered. She was very helpful and provided all the information I asked for before I made the drive to the dealership. This was important as I live all the way in Dayton, OH. Upon arrival, she fulfilled every request I asked of her. ...
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Dealer Response

Cstitzel, Thank you for making the trip from Dayton to O'Brien Toyota Scion! I'm glad to hear you had a great experience. Let us know the next time you're in the market for a vehicle. Terry O'Brien, Director of Marketing.

All Comments (1)
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