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Tom Naquin Nissan Service Reviews

  • 2500 W Lexington Ave
  • Elkhart, IN 46514 (map)
  • Chat with Dealer
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Service Rating Polite talk..but not backed up. By budreaux1 on 01/08/14 12:57:54 PM PST
Recommend this dealer? No

If your phone call goes to voice mail....don't leave a message. You won't get a reply from Nissan service or parts. I only get a call back after complaining to the receptionist. Today I showed up to take care of an owner notification notice. Was told that the software download needed for this was 'c...
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Service Rating Poor Service - Body Shop By akeithdavis on 04/05/13 07:37:50 AM PDT
Recommend this dealer? No

Purchased a 2011 Nissan Murano CrossCabriolet NEW in September 2012. The car had numerous problems with the paint, probably from sitting on the lot for several months and a few test drives. The car was dirty (Dust) inside and out. I imagine since it is a convertible the dealer left the top down a lo...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service dept. is not horrible...wretched! By amm0622 on 05/14/11 08:29:45 AM PDT
Recommend this dealer? No

I leased an Altima and shortly after had problems with it. Took it to the "service" dept, didn't get it back in a timely fashion at all and you would have thought they would since it just drove off the lot, had paint chips on it that didnt exist before, and they did nothing for me but tell me they w...
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Service Rating WORST CUSTOMER SERVICE EVER!!!!! By triptil on 07/15/08 12:00:00 AM PDT
Recommend this dealer? No

This bodyshop has the worst customer service Ive ever seen.They won't fix your car on the agreed date and time, don't care if they made deep scratches on it and wouldn't care if they missed several parts from your car. If you ask them why it happened they would just say they dont know and they cant ...
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