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Heart City Automotive Sales Reviews

  • 711 N Nappanee St
  • Elkhart, IN 46514 (map)
  • (888) 407-1806
  • Chat with Dealer
Sales Rating:

Fair Deal/Great Experience

Written by eagle5659 on 01/18/13 08:19:30 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchasing a new 2013 Toyota Avalon from Heart City Toyota was a surprisingly positive experience. My salesman, Eric, was well informed and knowledgeable of the newly released and redesigned Avalon. He gave me his undivided attention and was not "high pressure" to make a sale. His personal service was beyond my expectations. He volunteered to sync my smartphone to the Avalon's Bluetooth and actually made a house call to sync the Avalon's Homelink to the garage door opener...he did this after work on his way home! I was also pleasantly surprised that Heart City was willing to negotiate on the selling price as much as they did, given the new Avalon's recent release. I traded in my old car as part of the transaction and I feel that Heart City gave me a fair amount. Working with the finance manager was also a positive experience. Oh yes, the new Avalon is a great car!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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