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Classic Toyota Sales Reviews

  • 515 N Green Bay Rd
  • Waukegan, IL 60085 (map)
  • (888) 375-3808
  • Chat with Dealer
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Sales Rating A+ Service and Customer Relations! Written by diana41 on 03/11/14 05:34:03 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

What could have been a very unpleasant experience turned out to be a very pleasant one! An unfortunate accident left me with a totaled car and not a lot of options. I caught sight of an internet bargain on ClassicÂ’s website and decided to test drive the vehicle. I was introduced to Justan A. who tu...
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Dealer Response

Thank you for your business! Happy to hear you had such a great experience.

All Comments (1)
Sales Rating Superior Internet Sales Department Written by Tech_Director on 01/16/14 06:49:38 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the second Toyota Dealer I have found that sticks to their Internet price quotes (the other one is Bill Walsh Toyota in Ottawa, IL). I have bought many new Toyotas and prefer to not go to the dealer until I have correct information from them. It has been my experience that several Toyota dea...
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Dealer Response

Thank you for your business! We truly appreciate you taking the time to leave us an online review

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Sales Rating Horrible experience - bait and switch Written by Disap0inted on 10/23/13 07:22:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I used the edmunds.com site to narrow down the list of dealers who had the specific vehicle I was interested in. Classic Toyota was one of the dealerships. Since I live more than 30 minutes away, I called ahead to confirm that they actually had the vehicle that was advertised on their site. I spoke ...
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Dealer Response

I apologize for the inconvenience. Customer service is our number one priority. I will be addressing the issues you mentioned in your review. If you have any other comments or concerns you would like to discuss, please call Kevin O'Neill at 847-336-4300.

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Sales Rating New Car Lease Written by Lo0725 on 09/03/13 07:51:42 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This past year I decided to lease for the first time and I'm very happy with my decision. Since I always like to have a new car every couple years I figured this would be my best option. Matt H. was a wonderful salesman and gave me all the information that I needed to make the decision that was best...
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Dealer Response

Thank you for your business!

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Sales Rating Another Great Experiece at Classic Toyota Written by Jkhover on 08/30/13 08:37:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased another vehicle from Justin A. and were very satisfied with the shopping experience. Justin took his time to go over all of the features of the automobile, and answered all questions we had regarding the vehicle. There was no pressure, and at the end we felt that we got a great dea...
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Dealer Response

Thank you for your business!

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