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Martin Nissan Service Reviews

  • 5240 Golf Rd
  • Skokie, IL 60077 (map)
  • (888) 928-5581
  • Chat with Dealer
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Service Rating Horrible experience! By viktor3 on 10/20/13 03:21:54 PM PDT
Recommend this dealer? No

I had a terrible experience here today and will not be going back ever. I scheduled oil change a few days ahead of time. 10:00 appointment 1 hr. later still no service. Supervisor comes with an apology that mechanic is sick today and to come tomorrow, when he will probably feel better. Horrible exp...
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Dealer Response

Hello Viktor, We are incredibly sorry about your experience with our dealership. You should've been alerted about the situation with our mechanic before an hour had elapsed. Please contact our service manager, Bill Taylor, so that we can resolve this situation... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service dept. carries the weight for that dealersh By marlos44 on 02/11/11 10:33:15 AM PST
Recommend this dealer? Yes

I am not happy with the sales internet sales dept, but the service dept. is outstanding. I never felt like i was being taken for a ride. The service manager ( Wayne Winkleman ), i found to be honest. Thatis why I get all of my cars serviced there. I would not buy a car from the sales dept.
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Service Rating Very Helpful By satisifed101 on 02/10/11 04:21:02 PM PST
Recommend this dealer? Yes

People in the service department are friendly and helpful. I love the free oil changes. The coffee is really good. And they always let me know if something else is wrong with the vehicle (great because I know they've looked over the entire car, which most places don't do). And there is a mall like 2...
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Service Rating Free Oil Changes! By travy_poo on 02/10/11 01:11:54 PM PST
Recommend this dealer? Yes

The best part about Martin Nissan... When you purchase your vehicle you get free oil changes for the life of the vehicle! It may not seem like a lot but over the last year I have saved over $200 easily. Not to mention whenever I bring my vehicle in they check it over and suggested different services...
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